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Shop with confidence because we have been in business since 2001. LightsLED.net is an American eSuperstores website which has been selling online since 2001. We offer very competitive prices and are dedicated to customer satisfaction. The following information is contained on this page:
- Contact Information
- Return Policy
- Damage/Loss Information
- Reservation to Cancel or Change Order
We appreciate your business and feedback. If you have questions or suggestions please email us at aka@aliendevices.net
Contact Information
Wholesale-LEDs.com
135 E. Santa Clara Ave. Unit C
Arcadia, CA 91006
626-524-8146
sales@wholesale-leds.com
If you need help with your order, please contact us by email at sales@wholesale-leds.com
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Return Policy
- Non defective returns incur a 20% restocking fee and shipping is not refundable.
- No returns, for any reason, will be accepted after 60 days from the original ship date.
- A copy of your receipt must be included with all defective returns. All items must be returned complete and with all original parts/accessories/documentation; incomplete returns will not be accepted.
- A Return Authorization (R.A.) number must obtained from LightsLED.net prior to the return of any merchandise. Product returned without a R.A. number will be returned to you at your expense.
- RA numbers are valid for a period of ten (10) days from the date of issue.
- All returns must be shipped freight prepaid and double boxed with the R.A. number displayed on the exterior of the package. This is not refundable.
- Freight charges and handling charges are not refundable.
- Allow 10-13 business days for processing returns.
- Items showing installer or consumer abuse will not be accepted.
Missing parts will be deducted from the amount refunded.
Damage/Loss Information
- All claims for damage/pilferage must be filed with delivering carrier within 15 days of receipt. If you fail to notify us within 15 days, we will not file this claim for you.
- Save all boxes & packing material!
- All claims for shortages/mis-shipments/mis-billings must be made within 10 days of receipt.
Reservation to Cancel or Change Order
We reserve the right to cancel an order for whatever reason. Also, in the event a product is listed at an incorrect price due to typographical error or an error in pricing information from our suppliers, we reserve the right to cancel or refuse orders for the product at the incorrect price. We are not responsible for typographical or pricing errors. Backordered items will be cancelled and notice will be sent to the customer.
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